MyStake Casino Errors

Have you ever played on MyStake Casino and got some weird error messages? Like Min. odd, Min. Bet, Internal error, etc. We will review every MyStake Errors, explain what they mean and how to fix them! In most of the cases, the error itself refers to the problem, but sometimes, it might be not that clear.

Min. Odds Error and What Does It Mean?

This error might occur on the sports betting, and it means, that we have an active bonus on our account, which restricts us to make bets lower than certain odd. For example, if we have a 35% Sport Reload Bonus active, we should bet on at least 1.4 odds, if any of the odds in the ticket is lower than that, it will give us an Min. Odd error.

COMPANYLIMITS_MINBET error and What Does It Mean?

This error might occur on the sports betting and it means, that the amount that you are trying to bet is lower than the minimum bet amount – 0.20 USD. There is also very similar error, with Max. Bet, which we will review next.

Max. Bet error and What Does It Mean?

This error might occur on Sports and Slots, it means, that the amount you are trying to bet is more than the Maximum bet amount of your active bonus or Slot / Market itself. To check the maximum bet of your current bonus, you should go to Profile > My Gifts > Bonus, there you will find all the details about active bonus.

Min. Item Count and What Does It Mean?

This error only occurs on sports betting and it is due to an active bonus. Let’s say you have an active Sports Reload Bonus, according to its rules, you should bet on at least two markets in a single ticket. If you bet on only one, you’ll get an error – Min. Item Count.

Invalid Links error and What Does It Mean?

This error also occurs in Sportsbook and it means, that the bets you have made can’t be combined. It also says under the bets, that the pick cannot be combined with the other one. In this case, you will have to change part of the bet.

Insufficient Funds error and What Does It Mean?

This error is quite straightforward and tells us exactly what it means. Our balance is not enough to make the bet. We should lower the bet amount and try again later. Although, if the bet amount is higher the Max. Bet amount of bonus, you will get the same error of Insufficient Funds.

BONUS_INVALID_ITEMTYPE Error and What Does It Mean?

This error occurs in sports betting and it means, that you are trying to bet with the active bonus, which does not include Sports betting in it, for example Mini Games bonus. If we try to make Sport bet with active Mini Games bonus we will get a Bonus Invalid Item Type error.

Can’t play slots – Internal / External Error and What Does It Mean?

Usually this error occurs on the slots, while we are trying to make bet on slots while we have a bonus of the different kind, for example if we have Mini Games bonus, we should play only Mini Games, otherwise we will get an error while trying to make bet elsewhere. The error message might differ for every provider’s slot, so in case of any error, check the bonus page (Profile > My Gifts > Bonus) and make sure that you do not have an active bonus.

Can’t Make Bet in Minigames – What Does It Mean?

Sometimes, when you try to play Mini Games, you will be unable to make a bet, even if you have enough amount on the balance. The reason for that is the active bonus, which doesn’t include Mini Games in it. To check the active bonus you should go to Profile > My Gifts > Bonus.

Please contact Customer Support for assistance Error on Live Roulette.

This error also occurs, if you the active bonus, which doesn’t include the live games. Error message might differ on different provider’s games, so for some providers you might get message like: “Error – Return to home page and try again”.

What to do if Error Stays?

In case if the error stays even if everything is correct and you do not have an active bonus, you can contact Live Chat, or Support Email, they are active 24/7, so it will take few minutes to find out the reason of that bonus.

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